Women’s Health

The One Health and Care Personal Health Record is like your own health diary. You can add more information about your health to it. Then, this information might be used for things like health research, planning services for you, and making sure those services are working well. This is known as "secondary use". We have rules in place that make sure everyone involved treats your information right - they must keep it private, safe, and be clear about how it's used.

Sometimes, we might need to share some of your information with other partners that help us look after you. But we only share what they need to know to do their job. They also must keep your information safe and only use it to help you.

We won't give your information to anyone else without asking you first, unless there's an important reason, like keeping people safe or if the law says we must. Don't worry, no one will ever see your Personal Health Record to try and sell you stuff or use it for their business.

Every organisation that shares data with One Health and Care handles a lot of personal data each day and they are serious about keeping your data safe. According to the law, they must protect all the information they have about you and they promise to do everything they can to keep your personal information safe and secure.

To keep your data safe, they take several steps and set up security rules to stop anyone from getting to your data without permission. All information of One Health and Care is stored in a very secure way.

But remember, you must play your part too. You need to make sure your Personal Health Record usernames and passwords are kept safe. Think about who might be able to see your data when you use the app or website. If you're using a device that other people also use, you should think about how to stop them from seeing your info. Here are some steps you can take:

• Try not to use shared devices.
• If you're using a web browser to access the Personal Health Record service, use the 'private' browsing mode.
• After you log out of the service, clear your web browser's 'cache' (that's where it stores data from your browsing).

Don't forget, if you let others use your account, they'll be able to see everything you can see and do everything you can do. So, be careful about who you give access to.

Data Protection Laws say you have certain rights about your data, specifically your Personal Health Record. Here's what you can ask for:

Access: You can ask to see the information about your health that organizations have on you. The Personal Health Record gives you a summary of your health record.

Fixing Mistakes: If you notice a mistake in the data you've given through the Personal Health Record app, you'll need to fix it. If you saved something wrong, you can delete it, change it, or leave it blank and save it again.

If the wrong data came from a healthcare provider, you can ask them to correct it. They might ask you to show why it's incorrect. Use the contact information below to reach out to them.

Restriction: You can ask to limit how your data is used in certain cases, like if you think there's a mistake and they need to check it.

Complaint: If you're not happy with how your data is being handled, you can complain to the right organization.

Since the One Health and Care System gets data from different organisations, you'll need to contact the right organization to handle your request.

• If it's about your GP's office, reach out to them directly.
• For each NHS organisation, write to the Access to Health Records Department of that organisation.
• For Staffordshire County Council, email accessinformation@staffordshire.gov.uk or post to: Access Team -Corporate Services, Staffordshire County Council, 1 Staffordshire Place, Stafford ST16 2DH
• For Stoke-on-Trent City Council, write to Stoke-on-Trent, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH or call 01782 234234.

They should give you the information within a month, or two months if it's a complicated request. They'll need enough details from you (like your full name, address, date of birth, NHS number, etc.) to confirm it's you and find your records. Let them know exactly what information you are asking for so they can find it.

If you need to ask about the information an organization has about you, or if you're not happy about how your private data has been used by one of our partner organisations, reach out to them. You can find their contact information 'Who to Contact' here.

If you have any questions about your Personal Health Record, feel free to send us an email at: onehealthandcare@nhs.net

If you're not happy with the answer you get from one of our partners about your rights or you think your data isn't being used properly, you can tell the Information Commissioner’s Office (ICO).

You can reach the Information Commissioner at: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF or via their website.

Future updates to the privacy notice statements

We might change our privacy notice whenever needed, so do check it out from time to time. If you keep using the Personal Health Record service app or website after we make changes, that means you're okay with those changes.

About cookies: Cookies are like little reminders saved on your device. They help the Personal Health Record service understand how you use it. We don't keep any personal information in the cookies after you end your session. One cookie is always there to remember your choice about the most recent cookie notice. You can choose to delete or block non-important cookies through your web browser. Your browser’s help function can show you how. If you delete or block cookies, you might not be able to use all the features of the Personal Health Record service and it might not work as well for you.