Urgent mental health support

You are not alone

If you are concerned about your mental health, or someone you care for, you can contact your local free urgent NHS Mental Health Helpline. You can talk to someone to receive telephone support, advice or triage.

This service is here for you, 24 hours a day, 7 days a week, for everyone.

North Staffordshire and Stoke-on-Trent

If you live in North Staffordshire and Stoke-on-Trent, call 0800 0328 728 and press option 1.

If you have a hearing impairment or are unable to use the telephone, you can text the All Age Access Team on 07739 775202 and the team will respond as soon as possible (please note: this text service is charged at your network provider’s rate).

Rest of Staffordshire

If you live anywhere else in Staffordshire, call 0808 196 3002

If you have a hearing impairment, you can email the Mental Health and Social Inclusion Hub mhsi.staffordshire@mpft.nhs.uk and the team will respond as soon as possible.

Alternatively you can Call (18001) 0808 196 3002 using the Relay UK app on your smartphone, tablet or computer.

Drug and Alcohol Rehabs

Discover Effective Drug and Alcohol Rehabs in Staffordshire and Near Staffordshire.

Amparo – suicide bereavement support service

Amparo is a suicide bereavement support service which is commissioned by Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) to support individuals and families affected by suicide across the locality.

Losing someone to suicide can have a profound and lasting impact, and timely access to appropriate support can make a significant difference in helping people navigate their grief, reduce isolation, and access both emotional and practical support.

Amparo offers free and confidential support to anyone affected by suicide, including family members, friends, colleagues, and wider communities. The service provides:

• One-to-one support from a dedicated suicide bereavement liaison worker
• Practical advice and guidance following a bereavement
• Support to access local services and ongoing emotional support

Referrals can be made by professionals or via self-referral, ensuring flexibility and accessibility for those in need.

Contact details:

• 📞 0330 088 9255
• ✉️ staffs-stoke@amparo.org.uk
• 🌐 https://amparo.org.uk/our-locations/staffordshire-and-stoke-on-trent/

If you are concerned about an immediate risk of harm – either to yourself or someone else – then phone 999.