Maternity and Neonatal Independent Senior Advocates pilot

Maternity and Neonatal Independent Senior Advocates pilot

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The Maternity and Neonatal Independent Senior Advocate (also referred to as a Maternity and Neonatal ISA or MNISA) is a new senior role being piloted to support women, birthing people and their families in England. It has been created as a result of listening to feedback from families involved in maternity and neonatal investigations. This role was developed by NHS England working alongside people who have experienced adverse outcomes and NHS staff.

Maternity and Neonatal Independent Senior Advocates help ensure the voices of women and families are listened to, heard and acted upon by their maternity and neonatal care providers when they have experienced an adverse outcome during their maternity and/or neonatal care.

Maternity and Neonatal Independent Senior Advocates receive specialist training to support families navigating some of the complex investigation processes which follow an adverse outcome such as a significant health complication or bereavement. Advocates are also able (with your permission and without mentioning your name) to share your feedback, compliments and concerns to ensure that they are listened to, heard and used to shape and improve care for future women, babies and families.