Continuous Quality Improvement (CQI)

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What is ‘Continuous Quality Improvement (CQI)?

Improving health and care across our Integrated Care System

Continuous Quality Improvement (CQI) enables us to work together to implement measured and sustained changes that improve outcomes and experiences for those people that use our health and care services.

View our 3 minute video which provides an ‘Introduction to Quality Improvement (QI) within health and care services’

Our shared principles and practices are:

Keep people at the centre by involving Service Users, Carers and staff in all elements of change
Use an agreed Quality Improvement method and facilitative approach to change, to allow for the testing of changes in a controlled manner
Use data to identify and understand problems, assess impact of change and evidence improvements
Have leaders that support, empower, challenge and unblock to support change.

Our shared priorities to deliver this are to:

Build capacity and capability to undertake Quality Improvement
Embed Quality Improvement through all levels of change
Share best practice and learn together.

Please view our short video for an introduction to Continuous Quality Improvement.

Quality Improvement Network Events

Our network events are open to anyone interested in improving services through ‘Quality Improvement’. They are hosted by organisations within the Staffordshire and Stoke-on-Trent and Shropshire, Telford and Wrekin Integrated Care Systems (ICSs). Download the Quality Improvement Charter to learn more.

To access guidance and signposting for Quality Improvement training, resources and support please complete our Support Request Form. You can also email any enquiries to systemCQI@mpft.nhs.uk.

Upcoming events

15 January 2026 at 1pm – an online event to discuss “Collaboration – working across the system and pathways”. Please email systemcqi@mpft.nhs.uk if you would like to attend.

CQI shared learning

Find out more